Shipping

PRE-ORDER:

If you order your product whilst on pre-order, please note that your product is not currently in stock and will therefore take longer to arrive than our standard estimated shipping times.

Please be patient, we will work tirelessly to ensure your product gets to you as quick as possible!

 

TRACKING YOUR ORDER AND DELIVERY:

Once you have placed your order, you will receive an order confirmation email with your order number, notifying you that your order has been received and payment has been processed.

Please contact us if you do not receive this email within 2 days following your order placement at contact@ringlightselfie.com  

Once your order has been processed, you will receive another email letting you know that your parcel has been dispatched. If you have chosen a tracked or expressing shipping option, the email will also contain your tracking number, which you can use to track the delivery of your purchase.

Please allow 1-2 working days for your order to be dispatched.

Ringlight Selfie is not liable for parcels that are lost or stolen as a result of specific instructions left for the courier.

A signature will be required upon delivery.

 

SHIPPING WITHIN NZ & AUSTRALIA:

EXPRESS SHIPPING on all orders within New Zealand and Australia

  • Please allow 1-3 working days for delivery to New Zealand
  • Please allow 2-4 working days for delivery to Australia

 

UK & USA INTERNATIONAL SHIPPING:

  • Standard Untracked Postage: Please allow 5-10 working days from the day of dispatch for international delivery 
  • Tracked International delivery: Please allow 5-10 working days from the day of dispatch for international delivery
  • Express Shipping: Please allow 3-5 working days from the day of dispatch for express delivery

 

REST OF THE WORLD INTERNATIONAL SHIPPING:

  • Standard Untracked Postage: Please allow 5-10 working days from the day of dispatch for international delivery 
  • Express Shipping: Please allow 3-5 working days from the day of dispatch for express delivery

 

Orders can only be dispatched by us Monday- Friday. Orders placed on the weekend will be dispatched the following Monday. 

Please note, any shipping times that are affected due to delays with customs are out of the control of Ringlight Selfie. 

International customers will be liable for any duties, GST or VAT that is specific to the country.